Long-Term Operational Assistance to the Children's Hospital Quetta

Area of competence: 
Health Facilities and Services
Donor organization: 
KfW (KfW Development Bank)
Start of Project: 
End of Project: 
Value of service: 
€ 1,394,200
Partner Organisations: 
Conseil National de Lutte Contre la SIDA
Description of Project: 

The Children's Hospital Quetta was designed, tendered and supervised during construction by EPOS. The CHQ is the first hospital providing secondary level care to children within the Province, and aims to be self-financing within the shortest possible period. EPOS was assigned the consultancy to assist the Board of Directors in the development of adequate operational procedures and support for implementation of pre-commissioning phases of the project. These services were completed by mid 1998. It was then agreed that the hospital required further Operational Assistance for three years to be provided by EPOS as lead firm in a consortium also including Hillingdon Hospital, UK, Witten Herdecke University, Germany, Aga Khan University Hospital, Pakistan and Dr. Akthar Hameed Khan & Associates, Pakistan.

Description of Services: 

The objective of this operational assistance component which was added to the major infrastructure investment project, was to create a framework and establish procedures of quality management according to international standards which allows the hospital to provide quality care to the children of the Province, to be self-financing, to provide training and enable research activities - to act as a centre of excellence. This endeavour was in line with Government policies to privatise social services. The services were provided by a pool of international and national experts among them a hospital management specialist, a nursing advisor, and short term experts covering a wide range of expertise from clinical services, quality management, hospital financing / accounting and support- and technical services. - Human Resources Development in particular specialised nursing staff - Marketing of services, Institutional Development - Appointment of staff, preparation of budgets, maintenance issues