Annette Katravas, Long Term Expert and Team Leader, Serbia

Annette Katravas, Long Term Expert and Team Leader, Serbia

 EPOS’ corporate culture fosters high quality project management and backstopping. By paying attention to details while always seeing the bigger picture, the EPOS team provides very good project management skills and clear, confident communication.  

What is the scope of your responsibilities and how did you join EPOS?

I was the Team Leader for the EU funded project in Serbia “Establishment of the Public Agency for Accreditation and Continuous Quality Improvement of Health Care in Serbia” (2009 –2011). I was referred to EPOS, having prior consulting work experience in Serbia and a background in hospital management, health policy, quality and accreditation in Canada, Greece and Russia.

I had assignments with EPOS in Algeria as a short term Hospital Management expert, as well as concept development and methodology writing for new projects.

What has been your most important experience while working at EPOS?

EPOS’ corporate culture fosters high quality project management and backstopping. By paying attention to details while always seeing the bigger picture, the EPOS team provides very good project management skills and clear, confident communication.

Additionally, EPOS has well developed policies, procedures and guidelines to assist Team Leaders in many aspects of project management, including financial management support – timely and correct payments.

How would you describe working as part of the EPOS team?

It is a pleasure working with the EPOS team. The caring team atmosphere and support to accomplish results was an essential part to implementing the project I led in Serbia. This approach is evidenced by the excellent client and beneficiary evaluations. Respectful of the culture and beneficiary, the EPOS team provided professional advice and support to me as the Team Leader. My managerial expertise, assessments of situations in the field, and positive project results were valued by EPOS.

What information would you like to share with people interested in working with EPOS?

In life there are those that talk about doing and those that actually do. EPOS is the latter. EPOS provides a dynamic team environment and inspires you share all issues openly and sincerely in order to accomplish high quality results. There is support and follow up in a timely manner by staff with strong interpersonal and management skills. EPOS is a company with a respectful and innovative corporate culture, and of high ethical standards.

What positive effects have you seen in relation to the work you do.

Long standing professional experience and good reputation of EPOS is definitely a valued reference for future work in the area of consulting. I have seen the positive effects in the work that I do by being contacted and contracted for future consulting assignments by EPOS and their affiliated companies.

What keeps you motivated to remain with EPOS?

I am motived to remain with EPOS because I share their corporate values of high professional and ethical standards. EPOS is committed to the pursuit of excellence by improving healthcare systems and services that assist individuals and organizations in the development of their capacities and competences.

Please describe your EPOS working experience in four words:

In one word… RISE:

Reliable
Innovative
Supportive 
Ethical